Chiado customer care
Lisbon support & global dispatch
100%
insured transit
48 hrs
dispatch window
Chiado
studio location
Direct inquiry
Submit details regarding your order number, interior azulejo inquiries, or bulk wedding favor requests. Our Lisbon team replies within one business day.
Service promises
Global shipping & guarantee terms
Transparent logistics designed for international craft buyers and travelers.
Tracked Euro dispatch
Breakage replacement
Custom project quotes
Every order ships directly from Sintra or Lisbon with end-to-end tracking and clear Euro pricing.
Hand-glazed azulejos and ceramics travel in reinforced packaging. Any transit damage is replaced immediately.
Specialized assistance for bespoke architectural tile panels, corporate gifts, and bulk event orders.